Reference

sari4d Privacy Policy for Indonesia Accounts

sari4d Privacy Policy explains how we handle the account, device and wallet details connected with your use of DANA, OVO, GoPay and QRIS.

Clear data purposesWallet status checksAccount access controlsCookie choices
sari4d sari4d Privacy Policy for Indonesia Accounts
PRIVACY HELP PATHS

Where To Ask About Your Account Data

A clear support route helps when a privacy request and a wallet status question overlap. Start from the account help path shown near the cashier, then include the phone number or payment reference connected with your request. We use those details to locate the correct record without asking you to send a wallet password or unrelated account material.

Team online

Account access

If phone verification blocks account access, use the account help route and describe the step that stopped. We may ask for a matching contact detail to confirm that the request concerns your account.

Payment receipt

For a DANA, OVO, GoPay or QRIS privacy question, attach the payment reference or receipt details shown by your wallet. We use that reference to check status without requesting your wallet login.

Data request

To ask for a copy, correction or removal of eligible account data, contact us through the available account support path. State the request clearly so we can apply the right verification step.

DATA CONTROL PRACTICES

How We Handle Privacy At sari4d

Privacy choices should be practical, especially when you move between a mobile wallet and the lobby.

Account details

We use your contact and verification details to create, protect and maintain your account.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records help us match payment status to the correct account.

Device signals

Your browser, device type and connection details may be recorded when you sign in.

Cookies

Cookies can keep your session path working and help us understand whether a page request is functioning.

Retention

We keep account, security and payment records only for the period needed for the stated purpose, account protection, dispute handling…

Changing data

You can ask us to correct eligible account details or explain how a record is used through the available support…

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we expect from an Indonesian account holder. They cover collection, wallet references, device access, cookies, retention and requests to change or remove eligible records. If your question is not listed, use the account support path and include the relevant reference.

It covers account details, phone verification, device and browser signals, cookies, payment references and retention. It also explains how to request access, correction or removal of eligible data.

No. We use payment references and status results for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We do not ask for your wallet password or private security code.

Phone verification helps connect account access with the person who created the account and helps us respond to suspicious login activity. It is checked before access, where local law permits.

Yes. We may record device type, browser details and connection signals when you sign in. These details help identify unusual access patterns and are not used to read unrelated files on your device.

Use the available account support path and clearly request a copy or correction. We verify your identity using matching account details before locating records or changing eligible information.

We retain payment references for the period needed for account protection, status checks, dispute handling or a legal requirement. The period can differ between wallet, bank transfer and security records.

You may request removal of eligible data through account support. We assess the request against security, dispute and legal needs, then explain which records can be removed and which must remain.